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AFCW v Bradford City (FL1) k.o 15:00
Next WUP not due out for Boxing Day. Contributions wanted.
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Well I'm a dt member shareholder but not a season ticket holder, it'd never asked me for dt details, and I can't for the life of me despite looking via phone or a pc see the Fa Cup tickets
12th Dec 2017 14:58:15 
[78.lo.gg.ed] 
Ex www.wup.me.uk - The home of WU
REPD - yes, I understand that. My issue is that I doubt Spurs will sell 42k tickets (clearly they would against a Prem club). If they do, fair play to them. The issue I have is that they have outrightedly said they will not increase our allocation even if we exceed - that's what riles me -as it would mean the excess demand needs to sit with Spurs fans...
12th Dec 2017 14:56:08 
[193.lo.gg.ed] 
Ex www.wup.me.uk - The home of WU
Had the same issue as Woking Jon. I also presumed it wanted the name of my guest!
12th Dec 2017 14:52:16 
[213.lo.gg.ed] 
Ex www.wup.me.uk - The home of WU
Why do they make the new system so hard to purchase tickets. My brother has an account and has pressed link button to put my myself and dads details on which it does but then comes up with you have exceeded your limit.... Err how when we have just linked season ticket names up and asked for 4 tickets... Talk about making life hard.
12th Dec 2017 14:47:33 
[80.lo.gg.ed] 
Ex www.wup.me.uk - The home of WU
7000 or so is what most clubs would be allocated for this fixture, TBH
12th Dec 2017 14:47:03 
[146.lo.gg.ed] 
Only if it was a top Prem club would it be more - Spurz aren't obliged to make it more than 50k
Windlesham, that is not at all intuitive. If system asks for a second name I expect it to want a second name NOT the same name again!
12th Dec 2017 14:46:04 
[51.lo.gg.ed] 
Ex www.wup.me.uk - The home of WU
Maybe the club should put up another You Tube 'walkthrough'. Their registration video was very easy to follow tbh.
12th Dec 2017 14:45:00 
[86.lo.gg.ed] 
Ex www.wup.me.uk - The home of WU
Looks like I'll need to switch to using laptop too. So much for the ease of CRM usage.
12th Dec 2017 14:44:52 
[78.lo.gg.ed] 
Ex www.wup.me.uk - The home of WU
Assuming Spurs have given us the minimum 15% allocation, that would mean there's a capacity c.50,000 for the game. The OS suggests/states that OUR allocation will not be increased even if demand exceeds supply. I presume Spurs are then expecting to sell 42,000 tickets. Because I tell you, ALL HELL WILL BREAK LOOSE, if there are empty seats and Wimbledon fans or Neutrals who were not ST/DT holders were denied tickets as a result. The only option would be for them to sit in the Spurs section, and quite frankly that would not benefit anyone at all
12th Dec 2017 14:44:12 
[193.lo.gg.ed] 
Ex www.wup.me.uk - The home of WU
I've set up an account for my mum, and linked it with me as a family member. It all seems good so far, but obviously she isn't fully registered yet (waiting on confirmation email) so when logged in she can't see Spurs/FA Cup tab for tickets. Maybe the fabs who can't see the tab aren't fully registered yet?
12th Dec 2017 14:43:16 
[86.lo.gg.ed] 
and presumably new accounts won't be allowed first dibs anyway
Managed to sort things out, but took a phone call to the club.
12th Dec 2017 14:42:06 
[51.lo.gg.ed] 
Lots of broken links and error msgs still on the CRM
I'm not sure why people are struggling with getting two tickets. If you have one then there is no need to put any details of your 'guest'. Just select your name again from the drop down menu and you can purchase both under your own name. The purpose of entering a guest name is probably to with linked accounts.
12th Dec 2017 14:39:54 
[86.lo.gg.ed] 
The system is undoubtedly over-complicated and un-intuitive...
Woking - can you not use your own name for both tickets? Worked for me. The linking the 2nd ticket to someone else is optional.
12th Dec 2017 14:37:24 
[159.lo.gg.ed] 
hth
In order to actually see where to buy tickets I had to turn my phone sideways. Then, the fact that I had to designate my second ticket stumped me. So I designated it to myself. How stupid. The site had also forgotten all my card details so I had to reenter those, which was fun.
12th Dec 2017 14:36:59 
[86.lo.gg.ed] 
bushmonkey
Works perfectly
Gingerbread - two reasons to use the CRM for this : 1) to give it the first proper workout, which we'll need in future years, and b) so the club/other interested parties can keep tabs on who's buying tickets
12th Dec 2017 14:36:06 
[146.lo.gg.ed] 
And it is 2017, not 1986
What a mess. Trying to buy 2 tickets, for myself & wife, but won't accept wife's name or anything similar without a reference. Desperately trying to find her ref, but struggling.
12th Dec 2017 14:34:23 
[51.lo.gg.ed] 
If an ST holder can buy 2 tickets why do you need a name etc for 2nd ticket?
The CRM login and purchase process is not the most intuitive I have ever experienced, but it's not that complicated - never had any real issues when buying tickets. I only have one password though.
12th Dec 2017 14:29:25 
[92.lo.gg.ed] 
kt2
Ex www.wup.me.uk - The home of WU
raging - ok, the system could definatly improved, but i cant understand why its being used for this game
12th Dec 2017 14:26:43 
[92.lo.gg.ed] 
Ex www.wup.me.uk - The home of WU
I don't have a season ticket, I don't live in London anymore. Dons Trust member. Never asked me for anything in relation to that
12th Dec 2017 14:25:35 
[82.lo.gg.ed] 
raging womble
Ex www.wup.me.uk - The home of WU
When you signed up to TRM did you enter your season ticket number, or has it never asked you for it
12th Dec 2017 14:23:32 
[213.lo.gg.ed] 
Ex www.wup.me.uk - The home of WU
and nah I'm doing it on laptop.
12th Dec 2017 14:22:43 
[82.lo.gg.ed] 
raging womble
Ex www.wup.me.uk - The home of WU
"Nothing wrong with the ticketing system" well thats blatantly not true....
12th Dec 2017 14:22:15 
[82.lo.gg.ed] 
raging womble
Ex www.wup.me.uk - The home of WU
I'm not privy to the detail but I wonder if we ended up, maybe through reasons of cost, with a CRM system that was designed to be used within a firm by customer sales staff rather than a public system accessible to outsiders. I haven't really used it as it is simpler and good exercise to take the bike down to Kingsmeadow but it clearly is not ergonomically simple to use.
12th Dec 2017 14:21:21 
[86.lo.gg.ed] 
Ex www.wup.me.uk - The home of WU
Nothing wrong with the ticketing system but I cant understand why its being used for this fixture. There should be enough for everyone. Im a dons trust member but have a few friends who arent who'd like to come. Do i wait till it goes on general sale so we can all sit together or do i buy mine and my brothers now and buy the others later, so they'll be sat in another part of the ground? Why wait till we sell out our allocation before increasing it? i can understand it being used for a home game, in which not everyone will be able to get a ticket but in this case everyone should, so why do priority ticket sale when not everyone in a group going qualifies for it?
12th Dec 2017 14:20:22 
[92.lo.gg.ed] 
ARDLEY STILL IN
Raging - are you on mobile? The FA Cup tab wouldn't show on mine unless I turned it to landscape.
12th Dec 2017 14:20:15 
[86.lo.gg.ed] 
bushmonkey
Ex www.wup.me.uk - The home of WU